Luis's Used Appliances

I wish I could say it was a good experience because Luis is actually a nice guy to chat with but he's not honest. In retrospect, his dishonesty is probably because of his desperation rather than his being a genuine thief. Nonetheless...Luis told me a gas stove I liked was ready for pick up so a friend and I traveled 21 miles to get it. Already paid my friend for his truck. He said he'd convert it from propane to natural gas. He hadn't. Didn't even tell me until I asked! (Lie #1.) Then he told me that all I'd need was to get cheap conversion pieces from Amazon and easily screw them in myself...well, the parts could only be obtained through the manufacturer and they were different from the cheap ones he described. They were $70. Not the end of the world but after watching the YouTube videos I saw that I'd have to open up the stove and do surgery. Enough already. (Thus lie #2). A plumber charged me $175. Surprize!!! Luis did come down $50 bucks. I should've asked for $100 off but I believed it when he told me that the installation was foolproof and relatively cheap. (Did he know? He must have known at least that it MIGHT turn into an expensive project.) I felt a little guilty because of the squalor of his shop and he looks to be in his 70's. (Broken toilet filled with piss and a mop. That way for at least a week. Far more disgusting than any gas station bathroom I've been in. ) He comes off warm and nice and he is. But desperate people do desperate things. He will tell you: "I'm doing this since 1996." (i.e. "trust me"). I strongly suspect that most of the 5-star "reviews" here are just Luis's friends who can write proper English. Good luck but buyer beware!

DO NOT BUY ANYTHING FROM HERE!!! I got a washer from Luis 3 weeks ago and was told that ALL PARTS WERE BRAND NEW. After 3 weeks the washer stopped working. I called Luis and he personally came to my house the next day with a brand new part, as if it was never fixed. I WILL NEVER DO BUSINESSES HERE AGAIN. I have 4 kids and need a working washer. Obviously he is just out to scam people.

Place is no good. We’ve went through 2 fridges not working already. At first we’d call and he’d try to fix whenever it was convenient to him knowing our family has no food because it all went bad due to the fridge not working. Now that we call it’s like he knows not to answer because once again the Fridge does not work. not once but twice has a fridge from his store has been unable to last more than a month. VERY UNPROFESSIONAL. AVOID this place at all cost.

I brought a stove control board to be fixed paid 45.00 which I thought was fair. They made me prepay in case I never came back to pick up board. It took me almost a month to get board after much aggravation and chasing down and when I got it board never worked and I never got my money back. While I was there I looked at the appliances in the store they looked very dirty.