I love Dan’s Fan City. We needed quite a few ceiling fans for our new home and found out about Dan’s online. I liked the reviews, so my husband and I decided to pay them a visit.
Upon entering the store, we were welcomed by Misty, who was extremely knowledgeable and, very friendly. FYI, she’s usually on duty on weekends, including Friday. She was so kind and helpful, that we instantly became customers. She explained the pros and cons of each fan that we liked. And she recommended fans based on which room they would go into. She really saved me a lot of work because her knowledge helped immensely in deciding which fan to put in each room.
The fans we selected had a LIFETIME WARRANTY on them, which was fantastic. I don’t know if that’s the case for every fan in the store, but we recently had the opportunity to test this out. It’s been over a year since we purchased our fans, and one of the models, of which we purchased two, was having issues. Both fans were doing the same thing so we called Dan’s Fans and Joe (I think that was his name), who was just as kind and helpful as Misty, told us to bring them back to the store so that they could test them. We had purchased 5 ceiling fans, and my husband had installed all the fans himself, so taking them down and bringing them back to the store wasn’t a problem.
Joe called us after they were finished with their testing. From his description of what he found out about the fans, I truly believe he did a very thorough job with his testing. He explained that those fans had a fault in them and they’d be happy to change them out for different models.
We returned to the store, and, once again, our dear friend Misty was there to help select the replacement fans. She was just as thorough as before and we came away with two new ceiling fans that have been working perfectly since my husband installed them. Dan’s Fans has customers for life in me and my husband. And we both recommend them very highly.
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I love Dan’s Fan City. We needed quite a few ceiling fans for our new home and found out about Dan’s online. I liked the reviews, so my husband and I decided to pay them a visit.
Upon entering the store, we were welcomed by Misty, who was extremely knowledgeable and, very friendly. FYI, she’s usually on duty on weekends, including Friday. She was so kind and helpful, that we instantly became customers. She explained the pros and cons of each fan that we liked. And she recommended fans based on which room they would go into. She really saved me a lot of work because her knowledge helped immensely in deciding which fan to put in each room.
The fans we selected had a LIFETIME WARRANTY on them, which was fantastic. I don’t know if that’s the case for every fan in the store, but we recently had the opportunity to test this out. It’s been over a year since we purchased our fans, and one of the models, of which we purchased two, was having issues. Both fans were doing the same thing so we called Dan’s Fans and Joe (I think that was his name), who was just as kind and helpful as Misty, told us to bring them back to the store so that they could test them. We had purchased 5 ceiling fans, and my husband had installed all the fans himself, so taking them down and bringing them back to the store wasn’t a problem.
Joe called us after they were finished with their testing. From his description of what he found out about the fans, I truly believe he did a very thorough job with his testing. He explained that those fans had a fault in them and they’d be happy to change them out for different models.
We returned to the store, and, once again, our dear friend Misty was there to help select the replacement fans. She was just as thorough as before and we came away with two new ceiling fans that have been working perfectly since my husband installed them. Dan’s Fans has customers for life in me and my husband. And we both recommend them very highly.