We purchased an LG washing machine, got it home, and it didn't work; it was knocking. We called Thomas, one of the owners, right away. He came out that same night and brought a replacement washer. It worked great! After using the LG washer, we decided to buy the matching set, so he brought the LG matching set out to us. We paid the additional cost for the dryer. We used the dryer, and it did not heat. He came out the next day and changed out the sensor. It still did not heat. We returned it and got a full refund for the dryer. This place stands behind their word; 100% customer service is beyond excellent. If you're looking for scratch and dent appliances, I highly, highly recommend this business. A big thanks to Thomas and his wife, Myrna.
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We purchased an LG washing machine, got it home, and it didn't work; it was knocking. We called Thomas, one of the owners, right away. He came out that same night and brought a replacement washer. It worked great! After using the LG washer, we decided to buy the matching set, so he brought the LG matching set out to us. We paid the additional cost for the dryer. We used the dryer, and it did not heat. He came out the next day and changed out the sensor. It still did not heat. We returned it and got a full refund for the dryer. This place stands behind their word; 100% customer service is beyond excellent. If you're looking for scratch and dent appliances, I highly, highly recommend this business. A big thanks to Thomas and his wife, Myrna.