Please DO NOT buy from this store! Read the reviews and check out the BBB, I wish I had!
I purchased a refrigerator last month, paid $320 cash app, this included delivery. It was delivered the next day only to find out the fridge doesn’t get cold. At first when I called I was told I would get a replacement as soon as the refrigerators they were expecting were checked out, and repaired if needed. Then more days kept going by, no fridge no calls, once again I called and this time was told they were having problems with the delivery guys but assured me I would get a replacement fridge! Needless to say I have since called multiple times during business hours and the only person who answered , after telling who I was, said they we’re the cleaning lady and to call back at 4 and Paula would be there. I did and nobody answered. I assume that it wasn’t a cleaning lady they just are ignoring all my calls. So now I’m about 7 days away from the 30 day warranty expiring and I have already contacted the bbb, but I’m not stopping here because this place can’t just run a business that rip customers off, and if this is what they are doing, which appears to be the case, then that’s robbery and they are criminals and they need to be held accountable. Hey BUY RITE I want a working refrigerator or a full refund and I promise if you choose to keep my money then I will continue contacting the city, county, and state agencies that protect consumers in these situations until you are held responsible, and they either shut you down, and or you are charged for intentionally selling non working appliances, false advertising , and keeping the customers money. I live on a fixed income and had major surgery, my son and grandson are here to help me until I’m better. I can not afford to spend more money on a fridge so we have had to use a freezer and coolers for food. I’m sure there are many others who are struggling to make ends meet, these people have Jesus sayings all throughout their store, they are putting food on their table that thy stole from their customers, I’m sure god would not approve. I apologize for such a lengthy review but appreciate being able to vent my frustrations.
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Please DO NOT buy from this store! Read the reviews and check out the BBB, I wish I had!
I purchased a refrigerator last month, paid $320 cash app, this included delivery. It was delivered the next day only to find out the fridge doesn’t get cold. At first when I called I was told I would get a replacement as soon as the refrigerators they were expecting were checked out, and repaired if needed. Then more days kept going by, no fridge no calls, once again I called and this time was told they were having problems with the delivery guys but assured me I would get a replacement fridge! Needless to say I have since called multiple times during business hours and the only person who answered , after telling who I was, said they we’re the cleaning lady and to call back at 4 and Paula would be there. I did and nobody answered. I assume that it wasn’t a cleaning lady they just are ignoring all my calls. So now I’m about 7 days away from the 30 day warranty expiring and I have already contacted the bbb, but I’m not stopping here because this place can’t just run a business that rip customers off, and if this is what they are doing, which appears to be the case, then that’s robbery and they are criminals and they need to be held accountable. Hey BUY RITE I want a working refrigerator or a full refund and I promise if you choose to keep my money then I will continue contacting the city, county, and state agencies that protect consumers in these situations until you are held responsible, and they either shut you down, and or you are charged for intentionally selling non working appliances, false advertising , and keeping the customers money. I live on a fixed income and had major surgery, my son and grandson are here to help me until I’m better. I can not afford to spend more money on a fridge so we have had to use a freezer and coolers for food. I’m sure there are many others who are struggling to make ends meet, these people have Jesus sayings all throughout their store, they are putting food on their table that thy stole from their customers, I’m sure god would not approve. I apologize for such a lengthy review but appreciate being able to vent my frustrations.