C & J Electric Maytag Home

Purchased my stove and fridge there. Fridge quick working and it has been over a month since the repair guy was here initially. Was told he had to order the part and now it's been a month and all I have been told is the repair guy won't return the call to the office. That is not my problem. Have no fridge is! I gave up and called Whirlpool for service and also let Whirlpool know how horrible CJ Electric is.

I would like to give a 0 rating. I ordered a refrigerator and range hood on Dec 3, 2025. Had a delivery date of Dec 19. No delivery. I called and was told by owner that she called me the day before but didn’t get a voicemail. That’s strange because Spam callers seem to leave voicemails everyday at all hours. I believe she could have tried calling more than one time. How about trying the next morning. ( day of delivery). I called was told it would be in Jan. 8, 2026. I called to confirm, on Jan 7. Nope, now it would be Jan 19, 2026. Haven’t heard a word. STILL DO NOT HAVE OR HAVE I RECEIVED ANY PHONE CALLS. I find it strange that every time I call, the owner is the one who has to call me back. The other employee can’t look up my order and tell me what is happening? Because the owner never calls me back. REALLY wanted to give them my business, but no more.

We used to recommend C & J Electric to everyone and were impressed by their service. We contacted them to repair our dishwasher and after a second trip out they ordered a part. After going 3 months with no answers, no part, no communication unless I initiate, and no accountability, we are done with them! I even went in person to the store and waited for nearly an hour to speak to the owner only for her to blow me off and relay information to the salesman to tell me instead of dealing with me herself. I shop local to support our local small businesses, but I expect high quality service. If I want to be blown off and frustrated I can save money at any big box store. We were given specific dates the part would be in stock 3 different times. It seemed like they were just trying to appease us by making things up. I am extremely dissatisfied with our service through C and J Electric after this debacle. It is clear to us that something is wrong, either I am being lied to or the store is about to go out of business and we are getting strung along. Either way, the lack of transparency, communication, and urgency to get our dishwasher repaired after months of calling the store for updates and showing up in person even is unacceptable. We will no longer use C & J Electric for any new purchasers or repairs. Another company got the part ordered and replaced within 3 business days. This is the kind of service I used to get with C & J. Sad that they have lost their way.

Rude to my mother on the phone. Whoever answered cut her off completely “You need a plumber.” They didn’t want to hear the rest of the issue, so we went with a different electrician who is helpful and awesome. I would never call these people again. Really upsetting how they were with my mom when we had an electrical emergency after my dad passed near thanksgiving.