Purchased a new microwave. The delivery team consisted of 3 guys. The eldest (and team leader) made painstaking measurements to ensure that the NEW holes he had to drill inside the cabinet would match the corresponding support hardware on the microwave.
The other two guys were attentive and supportive, retrieving the needed tools throughout the installation process, but also contributed to the removal of the old microwave. The new microwave was gently lifted into place by the two assistants.
NOTE: Many times, serviceMEN and installers will assume that women clients are somehow below their experience level, or that women are ignorant of the installer’s (obvious) work ethics and performances.
As an older woman, I OBSERVED and questioned several things throughout this installation process. Two of the three servicemen/installers were very cordial and professional in their demeanors and in answering my questions. The youngest of the three was obviously in a learning position but also was not allowed to “practice” during this installation.
Because of a few really bad experiences we’ve had with other companies and installers for other equipment, and who were below par, unprofessional, and brought younger employees to “practice” with our purchases, we have had to stop the entire installation process and return our purchases. OR, we’ve had to demand that a different group of contractors/installers come to REPAIR the mess that the first group made.
Rest assure ladies, HAYWOOD APPLIANCE will take care of you in the most efficient, professional, and proficient ways. It is always a pleasure to have HAYWOOD APPLIANCE take care of us from the sale to the installation. HAYWOOD APPLIANCE employs in-house installers and does not hire risky outside contractors. We’ve used HAYWOOD APPLIANCE for many years and will continue to count on them.
Read full review
Purchased a new microwave. The delivery team consisted of 3 guys. The eldest (and team leader) made painstaking measurements to ensure that the NEW holes he had to drill inside the cabinet would match the corresponding support hardware on the microwave.
The other two guys were attentive and supportive, retrieving the needed tools throughout the installation process, but also contributed to the removal of the old microwave. The new microwave was gently lifted into place by the two assistants.
NOTE: Many times, serviceMEN and installers will assume that women clients are somehow below their experience level, or that women are ignorant of the installer’s (obvious) work ethics and performances.
As an older woman, I OBSERVED and questioned several things throughout this installation process. Two of the three servicemen/installers were very cordial and professional in their demeanors and in answering my questions. The youngest of the three was obviously in a learning position but also was not allowed to “practice” during this installation.
Because of a few really bad experiences we’ve had with other companies and installers for other equipment, and who were below par, unprofessional, and brought younger employees to “practice” with our purchases, we have had to stop the entire installation process and return our purchases. OR, we’ve had to demand that a different group of contractors/installers come to REPAIR the mess that the first group made.
Rest assure ladies, HAYWOOD APPLIANCE will take care of you in the most efficient, professional, and proficient ways. It is always a pleasure to have HAYWOOD APPLIANCE take care of us from the sale to the installation. HAYWOOD APPLIANCE employs in-house installers and does not hire risky outside contractors. We’ve used HAYWOOD APPLIANCE for many years and will continue to count on them.
