Slyman Bros Appliances

Brett was Great to work with and listened to our concerns on picking our dryer out and patient being that we entered the shop 10 minutes before closing time. He was at the end of the day but, he gave us quality time to look things over and decide that we really did need the Speed Queen.We will definitely be going back for our next appliance purchase and work with Brett.

I am extremely disappointed with the dryer I purchased and the service I have received. I have been trying to get this dryer repaired since 11/6/2024, and it is still not fixed. I have had four different technicians come to my home, and none of them have been able to resolve the problem. At this point, multiple parts have been replaced, yet the dryer still does not work properly. I made it clear to the technicians that I was concerned the issue would not be fixed before the warranty expired, especially since this dryer has been worked on for nearly two years now. I also reached out to Speed Queen directly, and they were not helpful. In one of the many emails they sent me, they stated that they believed the issue may be the material of the vent. I followed the requests that were made and had a professional come out to clean the vent. Then, one of the technicians requested that I direct the vent out the door, only about five feet away, and the dryer still would not work properly. I am beyond frustrated with how this entire situation has been handled. I contacted Slyman Brothers, and I am now being told there is nothing they can do because the dryer is out of warranty. However, this has clearly been an ongoing issue for two years, and it was never properly fixed while it was still under warranty. The customer service throughout this process has been less than positive. After this many service calls, emails, part replacements, and failed repair attempts, I feel this dryer should have either been properly repaired or replaced. I expected much better service, communication, and accountability.

Walked in liked the cleanliness, order & plenty of selection I saw. Was greeted by a very nice professional gentleman Tony. He asked how I’m doing & I said fine but my washer is not, I said I need a simple but durable machine & ours had lasted exactly 20 years. Tony right away recommended the Speed Queen,easy dial top loader lock free lid, I liked! Looked very sturdy! Unmovable tub, I liked! Would last 25 years, I liked! Bc we’ll be in our 90s by then. I asked to look at other washers & Tony was quick to show me other options that wasn’t as attractive to me. I had shopped around online to get an idea of what I needed & prices So in less than an hour we made a deal, set up a delivery 🚚 date did some small talk about boating Tony is very knowledgeable, professional & helpful, I liked!!!