spent $200 cash to have my 2019 LG washer machine repaired. It still has sludge or whatever this grey bits, or matter which I believe to be detergent or something still in the machine. I initially called LG, the manufacturer and that said that it needed a tub, clean or power, scrub, clean power washed. They told me to look for a local appliance store to pretty much take the machine apart to be scrubbed. I talked to the technician owner. He understood and agreed to me. It probably needs that but if you needed any other parts, obviously it would cost more than agreed $200 price. I picked up the machine yesterday, Wednesday, February 25, 2026. The inside of the washing machine appeared to be clean but once I brought it home and I initially did a tub clean when I came back home I saw the remnants again so it was the same problem.
I took my appliance, trusted this company to fix my washing machine. I called the owner technician today. Told him what was going on. Ask him what the options were. I asked him if he could refund my money. He grew very upset at me, said that I was adamantly and persistently asked him to perform this power club power machine and he said he did his job, but why would you hand me a machine if he didn’t test it enough and it still had the same result I cannot use this machine if it has some matter or debris on here or pretty much he didn’t fix my item so I now out $200 and I have a washing machine I can’t use. I have photos and I have a video to prove it that I still have the persistent problem. He said to me initially he blamed it on the hose and then he said it was some piece of aluminum metal that was eroding away either which version he didn’t fix it. Why would you have me pick up my machine that if it still had this condition why would you say it’s good to go for me to have it back? I think that’s all excuses either which way do not use this business I would like to think that he did his job but either which way I had the same issue and again I cannot use a washing machine that’s gonna get stuff on my clothes. I went to this place to get my washer cleaned and repaired so either way I have a machine they did not fix and profited off of me! to the owner if you’re reading this, if you don’t like dealing with customers, maybe you should not be in business to the customers please beware do not go to this place. He has beat up rough, repairable, washing machine and dryers purchase at your own risk and do not let them repair it because obviously look at me. I would not be wasting my time or their time, but they stole my money and did not repair my machine. .
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spent $200 cash to have my 2019 LG washer machine repaired. It still has sludge or whatever this grey bits, or matter which I believe to be detergent or something still in the machine. I initially called LG, the manufacturer and that said that it needed a tub, clean or power, scrub, clean power washed. They told me to look for a local appliance store to pretty much take the machine apart to be scrubbed. I talked to the technician owner. He understood and agreed to me. It probably needs that but if you needed any other parts, obviously it would cost more than agreed $200 price. I picked up the machine yesterday, Wednesday, February 25, 2026. The inside of the washing machine appeared to be clean but once I brought it home and I initially did a tub clean when I came back home I saw the remnants again so it was the same problem.
I took my appliance, trusted this company to fix my washing machine. I called the owner technician today. Told him what was going on. Ask him what the options were. I asked him if he could refund my money. He grew very upset at me, said that I was adamantly and persistently asked him to perform this power club power machine and he said he did his job, but why would you hand me a machine if he didn’t test it enough and it still had the same result I cannot use this machine if it has some matter or debris on here or pretty much he didn’t fix my item so I now out $200 and I have a washing machine I can’t use. I have photos and I have a video to prove it that I still have the persistent problem. He said to me initially he blamed it on the hose and then he said it was some piece of aluminum metal that was eroding away either which version he didn’t fix it. Why would you have me pick up my machine that if it still had this condition why would you say it’s good to go for me to have it back? I think that’s all excuses either which way do not use this business I would like to think that he did his job but either which way I had the same issue and again I cannot use a washing machine that’s gonna get stuff on my clothes. I went to this place to get my washer cleaned and repaired so either way I have a machine they did not fix and profited off of me! to the owner if you’re reading this, if you don’t like dealing with customers, maybe you should not be in business to the customers please beware do not go to this place. He has beat up rough, repairable, washing machine and dryers purchase at your own risk and do not let them repair it because obviously look at me. I would not be wasting my time or their time, but they stole my money and did not repair my machine. .
