Whitco Sales Inc

I give this four stars instead of 5 only because of the difficulty it is trying to make your way around the inside of the store. That being said shopping online is an option and when I choose most often because I'm looking for the best price and when you message them you can let them know what the prices that you have found and it's been my experience that they will match the price. I'm not sure if they're delivery is a charge now as I picked up the last item I purchased there. Their delivery team is wonderful and will go the extra mile for you and no complaints ever heard! Only one thing about them is they should be cautioned to be careful of their language as they are in a home. It's kind of a crazy place but you definitely want to put it on your list for pricing and availability.

In July of 2025 we were in the midst of a move and needed to purchase a washer and dryer. Because we had made purchases from Whitco in Spencer in the past and had good experiences with our purchases we went on line and picked out a Maytag washer and dryer at Whitco and then made a call to make the purchase. Everything was delivered and we were happy with our new appliances. In February of 2026 our dryer started making a noise when using it. It sounded like something was loose in the tub. My husband checked out the inside of the tub and could not find anything. We called the Maytag # that was listed in our manual for repairs (we were under a 1 yr. Warranty) and an order was created for someone to come to look at our dryer on April 27, 2026 from 8-4p.m. from an Appliance repair shop in W. Springfield, Ma. We were told someone would call the day before the 27th to confirm the visit and also give us a smaller window of time for the visit. We stayed home all day--no one called or came. When I tried getting back to the Maytag # and also the Appliance Repair shop all I got was a run around and was not able to get anywhere trying to book another repair date. I finally called the owner, Bill, at Whitco and explained to him what had happened. He called the Appliance Repair shop in W. Springfield himself and booked another date for us. The same thing happened that had happened before. No one called and no one came to repair our dryer. Bill at Whitco told us when he booked the 2nd appt. for us that if we didn't hear back from the Appliance repair shop to call him and let him know and he was going to deliver a new dryer to us. A new dryer was delivered to our home yesterday, 6/15/2026. The two men who delivered the dryer hooked up the new one and took the noisy one back with them. We are especially thankful to Bill at Whitco for helping us with this issue and are hoping we don't have any more problems with our Maytag appliances as the company does not stand by their agreements. Sharron and Charlie Lamothe

We found Whitco a few months back when our washer died suddenly. A fair price, good people - from the salesman to the delivery driver, and finally a nice product we are happy with. That brings us to this past week - in the market for new window a/c. I used the chat function and the respondent was knowledgeable and to the point. I was provided with options, phoned a few days later for availability and the salesman held the last one for me. Great price, the person that brought me the a/c was very nice and the a/c is better than what I thought it would be. We will be calling them again for the next appliance.

I just want to share that I had the easiest purchase of a new GE Profile stove and GE microwave at Whitco Appliance in Spencer. Stopped in on Tuesday morning and was able to get it delivered and installed by Friday with old appliances being taken away. The sales person Lucas could not have been more helpful in my purchase and the delivery men were kind, courteous and efficient. I have had numerous purchases from this store and I have always been extremely satisfied. Thank you Whitco Appliance!! Mary Ellen Kilcoyne Sterling