First Elevation

Me and My fiancé came in yesterday looking for a cheap Washer/Dryer set for our new home, and we left with a new set, a king sized bed for a fantastic price, and brand new friends. Me and my fiancé stayed over and talked to Mr.Tim for over an hour. Mr.Tim is also one of the most hospitable business owners I’ve met and truly cares about the people he serves in his community. Great prices, even greater staff. 5/5 Stars

I paid for my washer on a Thursday and delivery was scheduled for Friday between 5 and 7. On Friday after 7 my washer had not yet been delivered. I called the number on the receipt and a lady answered, I asked about my washer and the lady responded “I’m not sure how you got this number but I will check on it for you. Then the owner calls me and he says that his delivery guys are running behind but they will be there by 9. 9pm passes and still no washer nor a courtesy call from the owner. I call him again and he says the delivery guys are out west and can we reschedule for Saturday and it will be there before 3. On Saturday after 3 my washer had still not been delivered and the owner hasn’t called. I call again and now he says the the washer that I paid for has a leak in the hose but he will bring me a loaner washer until the part comes in. He brings the loaner washer and says he will call within the next few days. It has now been over 2 weeks and he will not answer my phone calls and has not called me. The only positive part of this experience has been that the “loaner washer is decent and I haven’t had any issues with it, but it is not the washer I picked out and paid for. Very unprofessional, I will never buy anything from him again and definitely would not recommend