We purchased furniture at this store being new to the area. Having heard their advertisements on Glenn Beck we thought we were dealing with a reputable company. Not the case. We ordered the item on June 25, 2026. We were assured a delivery in 7 to 10 days. This was crucial for us. We got no communication on status and on July 9th called to inquire. After 3 calls because no one would call us back, we learned the item was still in a warehouse in another State and would not arrive for another 1-2 weeks. This was unacceptable to us. We requested the order to be cancelled. They would not cancel the order and took no responsibility for the delay. Salesman and manager were very smug with no empathy whatsoever. I did research after the fact (my bad) and discovered this is a common issue with this store. When I said I just won't take delivery, he said fine it will just sit in the warehouse. I told him I intended to dispute the charge on my credit card and the manager smugly said go ahead, I've never lost on a dispute. They promise delivery times knowing they cannot deliver on them. Lots of complaints. This is a store you want to stay away from. They were good during the sales process but once they have your money they could care less about you. Glenn Beck should be ashamed of himself for letting them advertise on his show. He says they are professional and top notch, but they are a very dishonest company. Don't give them your hard earned money!
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We purchased furniture at this store being new to the area. Having heard their advertisements on Glenn Beck we thought we were dealing with a reputable company. Not the case. We ordered the item on June 25, 2026. We were assured a delivery in 7 to 10 days. This was crucial for us. We got no communication on status and on July 9th called to inquire. After 3 calls because no one would call us back, we learned the item was still in a warehouse in another State and would not arrive for another 1-2 weeks. This was unacceptable to us. We requested the order to be cancelled. They would not cancel the order and took no responsibility for the delay. Salesman and manager were very smug with no empathy whatsoever. I did research after the fact (my bad) and discovered this is a common issue with this store. When I said I just won't take delivery, he said fine it will just sit in the warehouse. I told him I intended to dispute the charge on my credit card and the manager smugly said go ahead, I've never lost on a dispute. They promise delivery times knowing they cannot deliver on them. Lots of complaints. This is a store you want to stay away from. They were good during the sales process but once they have your money they could care less about you. Glenn Beck should be ashamed of himself for letting them advertise on his show. He says they are professional and top notch, but they are a very dishonest company. Don't give them your hard earned money!
