⚠️ all the reviews I’ve heard and seen from others beware before stepping foot in here ⚠️
I bought from them once and never again I even purchased that extended warranty . When we got the washer there was an issue I called right away they had me go thru the warranty. The warranty person is their songs showed up basically called me dumb and left. I called three days to get the owner with no luck. They are def not a good place to go
I started this type of business first in this area... I was gathering and ACTUALLY reconditioning appliances during covid. My ex husband, my teen daughter, and myself hand picked, repaired, tested, and delivered EVERY one. Honored every warranty we set.. then this business popped up and essentially "borrowed" my business model... really bothered me for a long time. I don't have a tech anymore and I've moved on from this, but this really makes me sad to hear.
On Saturday, I purchased a washer and dryer set. I specifically told the employee that I needed a GAS dryer, and I asked if the washer hoses were included. He assured me the dryer was gas and that all the hoses would be included.
We scheduled delivery for Monday at noon, he said he would call when he was on the way. I rearranged my entire day to be home.
Noon came and went… no call. I tried calling the store multiple times throughout the day, but no one answered and the voicemail was full.
Finally at 4:30 PM, the employee called saying he had mixed me up with another customer and was just leaving the store. I live about 25 mins from the store, he didn’t arrive until after 6 PM. At that point my husband wasn’t home yet and I was taking care of my two young kids, so I didn’t look too closely at the set before he left. When my husband got home, he immediately realized The dryer was NOT gas And None of the hoses were included.
My husband called the employee, and he said he would ask the owner and call us back.
We never received a call back. We brought the set back to the store unused, undamaged, exactly as their return policy states. The owner refused to take it back and she had a very rude attitude about the entire situation. This happened because their employee gave us incorrect information, and when given the opportunity to make it right, the owner chose not to.
Just wanted to share our experience so others can be aware before purchasing there.
Read full review
⚠️ all the reviews I’ve heard and seen from others beware before stepping foot in here ⚠️
I bought from them once and never again I even purchased that extended warranty . When we got the washer there was an issue I called right away they had me go thru the warranty. The warranty person is their songs showed up basically called me dumb and left. I called three days to get the owner with no luck. They are def not a good place to go
I started this type of business first in this area... I was gathering and ACTUALLY reconditioning appliances during covid. My ex husband, my teen daughter, and myself hand picked, repaired, tested, and delivered EVERY one. Honored every warranty we set.. then this business popped up and essentially "borrowed" my business model... really bothered me for a long time. I don't have a tech anymore and I've moved on from this, but this really makes me sad to hear.
On Saturday, I purchased a washer and dryer set. I specifically told the employee that I needed a GAS dryer, and I asked if the washer hoses were included. He assured me the dryer was gas and that all the hoses would be included.
We scheduled delivery for Monday at noon, he said he would call when he was on the way. I rearranged my entire day to be home.
Noon came and went… no call. I tried calling the store multiple times throughout the day, but no one answered and the voicemail was full.
Finally at 4:30 PM, the employee called saying he had mixed me up with another customer and was just leaving the store. I live about 25 mins from the store, he didn’t arrive until after 6 PM. At that point my husband wasn’t home yet and I was taking care of my two young kids, so I didn’t look too closely at the set before he left. When my husband got home, he immediately realized The dryer was NOT gas And None of the hoses were included.
My husband called the employee, and he said he would ask the owner and call us back.
We never received a call back. We brought the set back to the store unused, undamaged, exactly as their return policy states. The owner refused to take it back and she had a very rude attitude about the entire situation. This happened because their employee gave us incorrect information, and when given the opportunity to make it right, the owner chose not to.
Just wanted to share our experience so others can be aware before purchasing there.
