Carmona's Appliance Ctr

I just want to give a big shout out to Lewis the salesman that help me at carmona's in Redding one outstanding salesperson he was extremely helpful to me to resolve a problem that I had with my freezer handle.. plus all other staff was extremely helpful to me while I waited for Lewis he was busy with another customer I cannot wait until an appliance breaks down because I will definitely be doing business with this store in the very near future they're extremely professional and most of all courteous. Five gold stars from me I would give more if I can only find them LOL ⭐⭐⭐⭐⭐

“Read all the bad YELP reviews before shopping at Carmona’s” Joe is all about the money and could care less about the consumers!!!! He hides behind the curtain. Runs a crooked business. UPDATE: Now comes the "UNETHICAL BRIBERY" from Carmona's. Tuesday March 24, 2026 Carmona's sent a service technician to replace the parts on our washer and dryer. The dryer parts were replaced and during my discussion with "Chris" the service tech we did decided to try less soap in the washing machine and see if it stops the noise before tearing it apart and replacing parts. The following day, I washed a light load and when I went to dry them, the dryer was making the same horrible noise after having the parts replaced. I reached out to the service tech and sent him a video of the dryer, making the horrible noise, even without nothing in the dryer. Because this has been an issue since day one when we bought them, and we have been given the biggest run around and lied to now for 4 months. I requested that we returned the washer and dryer and buy a different brand (speed Queen). I just want a working washer and dryer!!!! Thursday March 26, 2026 Lewis Clark, who sold me the washer and dryer called and offered to give us $1200.00 for the new set we just paid $2216.75 for! In return, we return the washer, dryer, pedestals. *PLUS!!! LEWIS TOLD ME, "YOU ALSO HAVE TO REMOVE YOUR YELP REVIEW".******** I told Lewis we were NOT going to accept $1200.00 for a defective washer and dryer we paid $2216.75 for. What "really upset me" is, I felt like I was being bribed into removing my "HONEST YELP REVIEW" and "UPDATES". Bribery is illegal!!! When removing a review on Yelp, Yelp asks, "if you were offered a refund or other compensation to remove this review". In a world with so much corruption. I REFUSE to be a part of it!!!! We are now contemplating looking into a Civil matter in court to get the resolution we feel will be fair to us as a consumer.

On 1/25/26 my Husband and I bought a Refrigerator at Carmonas and we are very happy with It. Our sales man was Frank Male. He was really knowledgeable of the frig. He is a nice and friendly guy. On 2/3/26 our refrigerator was delivered. The to guys.that delivered the frig. Were Very nice and friendly. They installed the refrigerator . And cleaned up and left. Another good experience with the 2 guys. . Thank you Carmonas for great service. You long time customers Dennis and Annie

If you are interested in true customer service then Carmona's is the store for you. I've purchased appliances in Carmona's in years past and never left a review, but should have. I recently purchased a dishwasher and microwave and was assisted by Ashley. She was informative and helpful and actually cared about getting the color that I needed, and pointing out features that l 'never knew I actually wanted'. She price-matched and even printed out spec sheets for both appliances. You will never get that kind of caring customer service from the big box stores! And if you're concerned that their prices are higher than those box stores, don't be. They are often the same or they will match any competitors price! I've always had good experiences at Carmona's, you can get "box store prices" without wandering around looking for a sales person! Highly recommend Carmona's Appliance center! Update: 1/25/26, we just purchased a washer/dryer from Jeff and again, 5 star service, great value, great service and really knowledgeable! We won't go anywhere else. Appreciate Noah/Andrew for the great delivery & install as well. Thanks Carmona's!

I want to sincerely thank Frank, Lisa, and Wyatt and the entire team at Carmona’s for how they handled our recent refrigerator purchase. When the original refrigerator didn’t fit our space, Carmona’s absolutely had every right to charge a 20% restocking fee. Instead, they chose to do the right thing — took the unit back promptly, refunded us in full, and worked closely with us to find a suitable replacement. They even went a step further by being willing to price match a local big-box retailer, which spoke volumes about their commitment to fairness and customer satisfaction. I also want to acknowledge that I could have been more diligent on my end by providing the correct measurements upfront. Even so, Carmona’s team didn’t make things difficult or place blame — they bent over backwards to help. They moved quickly to get a replacement refrigerator shipped to our home as expeditiously as possible, so my family and I didn’t have to go without a refrigerator any longer than necessary. Lisa was communicative and thoughtful throughout the process, Wyatt was proactive and solutions-oriented, and Frank stayed engaged to make sure everything ultimately worked out. The entire team demonstrated professionalism, integrity, and a genuine focus on long-term relationships rather than short-term wins. Things don’t always go perfectly, but how a company responds is what matters most. Carmona’s response earned my trust and my future business. Highly recommended.